Investigations+ is an independent workplace investigations organisation undertaking a wide range of workplace investigations and/or supporting those organisations who require additional capacity to do so as required.

This Privacy Policy explains how we use the personal data that you provide to us, or we collect from you, either electronically (including via our website), verbally or in writing.

Our contact details:

Name: Terri Sowter
Email: terri.sowter@investigationsplus.onmicrosoft.com
Website: www.investigationsplus.co.uk
Phone: 07730 202 833
Address: The Byre, Manor Farm, Main Street, Gamston Village, Nottingham, NG2 6NN

The type of personal information we collect

We currently collect and process the following information:

• Name
• Job title
• Profession
• Contact information, e.g telephone number and email address
• Organisation
• Employee data
• IP address (automatically collected)

How we collect your data and why we collect it

Most of the personal information we process is provided to us by you, the organisation we are working with under contract in order to undertake an investigation or deliver training or directly by those individuals who will be asked to provide statements etc. for one of the following reasons:

• Performance of a contract
• Legitimate interest

Data is collected when you contact us through our website, by telephone, email or through any other means.

We do not give or  sell your personal data to any third party.  Where required Investigations+ may share this information with professional bodies, the Police, fraud prevention agencies, solicitors, insurance companies and partner advisory organisations to help tackle fraud or where we are legally required by law to disclose your personal information.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:

• We have a contractual obligation
• We have a legitimate interest

How we store your personal information

Your electronic information is securely stored on Microsoft’s OneDrive to ensure Microsoft’s enhanced security is utilised.

Any information held in paper format is stored in a locked filing cabinet and can only be accessed by employees of Investigations+ to allow them to fulfil their duties.

We keep your electronic and paper personal information only as long as legally required for the purposes we collect it.  We will then dispose of your electronic information by deleting it permanently from One Drive and of your paper information by shredding it ensuring that no personal information can be extracted from the shredded paper.

Our website does not capture or store any of your personal information unless it is submitted by you through our website contact forms. Any information you provide will be used only by us and will remain confidential being held in accordance with the General Data Protection Regulation (GDPR).

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the information on page one of this Privacy Policy if you wish to make a request.

How we use cookies

Our website may place cookies on your computer when you visit it. We use cookies to improve your experience of using our website and to provide minimal analytical information to us. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.

You may delete and block all cookies from our website, but some parts of it may not work as expected. 

To help us improve the format and content of our website we record and analyse how visitors use it. We do this by using Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate how users use the website and compile website activity reports for us. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint using one of the contact details displayed on page one of this Privacy Notice.

If you still have concerns/are still unsatisfied with how we have handled your concern/complaint or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

This Privacy Policy will be reviewed in August 2025 or sooner should the law require it.